Minnesota Public Utilities Commission

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Discussion: Commission Inquiry into the Service Quality, Customer Service, and Billing Practices of Frontier Communications | CI-18-122

View Case Record, CI-18-122

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Topics

Topic: Has Frontier Communications complied with the Commission's Service Quality Rules?

101 Responses

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Topic: Has Frontier Communications complied with the Commission’s customer service standards?

58 Responses

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Topic: Has Frontier Communications accurately billed its customers?

61 Responses

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Topic: Are there other issues or concerns related to this matter?

50 Responses

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Topic: The Commission hereby requests that the Department of Commerce, Office of Attorney General, and any other interested stakeholders investigate whether Frontier's tarifed rates violates Minn. Stat. 237.662, 237.663 or other statutes and rules.

3 Responses

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