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Discussion: Application by CenterPoint Energy Resources Corp., d/b/a CenterPoint Energy Minnesota Gas for Authority to Increase Natural Gas Rates in Minnesota | GR-17-285

Notice of Initial Comment Period

View Case Record, GR-17-285

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Topics

Topic: Has CenterPoint’s issuance of interim rate refunds been accurately and satisfactorily completed?
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Topic: Is additional CenterPoint action needed to identify and correct the root cause of the interim rate refund errors, improve communication about these matters with customers or indemnify ratepayers impacted by the billing errors that surfaced during the interim rate refund process?
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Topic: Have any systemic problems been identified in the follow-up review of CenterPoint’s handling of this interim rate refund, and, if so, what steps has CenterPoint taken to correct these problems?
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Topic: Are there any other issues or concerns related to this matter?
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