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Discussion: Commission Inquiry into the Service Quality, Customer Service, and Billing Practices of Frontier Communications | CI-18-122

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View Case Record, CI-18-122

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Topic: If the Commission issues an order severing complaints under authority of the OAG, what other procedures should the Commission adopt for its proceeding?

 

 

 

 

 

A. Should the Commission send the remaining issues to a contested case proceeding, as suggested by Frontier and the OAG?

 

B. Can the Commission order findings that Frontier has violated the rules and statutes recommended by the Department without a contested case proceeding?

 

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