A. If so, should the Commission issue further clarification on severing complaints related to bundled services?
B. Should complaints about bundled services be severed from the Commission’s proceeding, if the complaint is related to internet service only? If related to the bundle as a whole?
Note: staff contemplates that if the Commission issues an order severing issues from its proceeding, the Consumer Affairs Office (CAO) would work with the OAG to direct individuals with complaints to the proper forum.
A. Should the Commission send the remaining issues to a contested case proceeding, as suggested by Frontier and the OAG?
B. Can the Commission order findings that Frontier has violated the rules and statutes recommended by the Department without a contested case proceeding?