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Minnesota Public Utilities Commission
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Discussion:
Commission Inquiry into CenturyLink’s Compliance with TAP Statutes and Rules | CI-17-796
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View Case Record, CI-17-796
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3 Topics
0 Answers
Closed 2018-06-26
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Topic:
Parties have filed comments in the docket on providing credits to customers in the earliest possible billing cycle. What is CenturyLink’s internal timeline on processing TAP applications so that it complies with the requirements of Minn. Stat. §237.70, subd. 7(c)’s requirement that it “provide telephone assistance plan credits against monthly charges in the earliest possible month following receipt of the application”?
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